Reference

How acb444 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process payments via bKash, Nagad or Rocket, and keep your access secure.

Account data kept securebKash, Nagad, Rocket payment data protectedYour rights are clear and actionableNo data sold to third parties
acb444 How acb444 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply security measures at every layer of your account — from login through to payment processing. Here is how each area works in practice, so you know what to expect from us.

Cookie Use

We use session cookies to keep your account active across pages and analytics cookies to understand how the lobby is used. You can manage cookie preferences in your browser settings at any time.

Payment Data Security

Transaction data from bKash, Nagad and Rocket is encrypted in transit. We store only the reference number and masked wallet details — never your full mobile banking credentials.

Data Retention

Active account data is retained while your account is open. After closure, we follow a defined schedule to anonymise and then delete records, in line with applicable legal requirements for your region.

Requesting Changes

You can ask us to correct inaccurate data, download your account record, or request deletion. Submit your request via live chat or email; we will confirm receipt and act within a defined window.

REACH US DIRECTLY

Contact Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we handle your information, reach out through any of the channels below. We aim to respond to data-related requests within a reasonable timeframe. Access to support may vary depending on your region and local eligibility.

Team online

Email Support

Send your data request or privacy concern to our support address. Include your registered account email so we can locate your record quickly and respond accurately.

Live Chat

Use the live chat widget in your account dashboard to raise a privacy question directly. Our team can log a formal data request from within the chat session.

Account Help Centre

The Help section inside your account lists the steps to submit a data access or deletion request. Follow the Privacy Request path and we will handle it from there.

Common Questions About Your Data on acb444

These are the questions we hear most often about how we handle account data, payment records and your rights as an account holder. If your question is not here, contact us directly through live chat or email.

We collect your name, email address, contact number and the device details used at login. Payment references from bKash, Nagad or Rocket are also logged against your account record.

We share transaction references with the relevant payment processor only to complete your deposit or withdrawal. We do not sell or pass your wallet data to unrelated third parties or marketing networks.

Yes. Submit a deletion request via live chat or our support email. We will process it in line with our retention schedule and confirm when your identifiable records have been removed.

Session cookies keep you logged in as you move between the lobby, wallet and account pages. You can block or clear cookies in your browser, but doing so may end your session unexpectedly.

We retain records for a defined period to resolve any open disputes or comply with applicable legal requirements. After that window closes, identifiable data is anonymised and then permanently deleted.

Access to acb444 and how this policy applies depends on your local law and the eligible regions we support. Check the policy terms relevant to your location before using the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.